Despite what the ATT website suggests to re-enter the selected site, the matter continues to replicate as the same repeated loop of error. ATT staffing cannot seem to isolate the problem and emphasize blame upon other issues rather than escalating to support to correctly identify or recreate the issue. Most distressing is that ATT customer service habitually insists on changing the website password (which has been done several times) or using another web browser, another network, and so on. However, we both can view our bill on either our smartphone or iPad devices which in fact are separate accounts - should anyone assume otherwise. I had a co-worker attempt to log on at work on his personal laptop. I've restarted the console, done a full shutdown and cleared the cache and even reinstalled the app with the same result each time. In fact, to prove that I am not the only person affected. on Profiles>Certifications section of Hello Training Support, I am unable to access the pearsonvue section under Profile, Certifications of the portal. Carefully check all phone numbers, alternate email addresses, and security questions and answers associated with your Microsoft account. Have tried opening the rewards app on Xbox on three different accounts and it just hangs on the large medal screen for 30 seconds or so before crashing back to the home screen. Turn off the Xbox console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely. It is clearly an ATT web-based issue that has become problematic. Please try the following steps one at a time to resolve the issue: Solution 1: Do a power cycle to clear the cache of the console. For the past two days, I have continually received error messages from the ATT website when attempting to view my bill or account.
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